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Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Skills Required

Holland Code: Enterprising - for persuasive people who are ambitious and leaders

Enterprising - for persuasive people who are ambitious and leaders

Are you enterprising and like to strategize and motivate others?

Minimum Level of Education Required

High School + Training

There are multiple education and training pathways to prepare for this career. In addition to credentials, employer sponsored training, on-the-job training, and other types of experience can help you get the skills and knowledge you need to be successful.